- Gather information on IT-based business operations.
- Determine the bottlenecks or pitfalls in the system using observations or interviewing users.
- Plan the IT solution to resolve existing problems, improve the operation, and expand the business operations.
- Define project requirements and create RFI, RFP or requirements document for acquiring the required hardware and software.
- Plan, Implement, test and train the users before signing off the project.
- Integrate all Purposes into the final project.
- Produce a Constructive Action document.
- Prepare a 11 PowerPoint slides.